Warranty
Warranty
Synturf Installations 2-Year Workmanship Warranty
Warranty Coverage
Synturf Installations (“Company”) provides a 2-year workmanship warranty (“Warranty”) on all artificial grass installations (“Installation”) performed by the Company. This Warranty covers defects in workmanship that arise during normal use and maintenance of the Installation.
Warranty Period
The Warranty period begins on the date of completion of the Installation and extends for a period of two (2) years.
Exclusions
This Warranty does not cover:
Turf Burn: Damage caused by exposure to intense heat or friction, such as from fire pits, grills, or reflected sunlight.
Abuse: Damage resulting from misuse, neglect, vandalism, or any other form of abuse.
Acts of Nature: Damage caused by natural disasters, extreme weather conditions, or other acts of nature.
Improper Maintenance: Damage resulting from improper maintenance, cleaning, or use of unauthorized chemicals or equipment.
Warranty Claims
To make a Warranty claim, please contact our dedicated warranty line at [phone number]. Our team will respond to your claim within 24 hours or less. A decision regarding the claim will be made within 72 hours, and if approved, the repair will be completed within five (5) working days or less.
Limitations
This Warranty is limited to the repair or replacement of the defective workmanship, at the Company’s discretion. The Company is not responsible for any incidental or consequential damages arising from the defect.
Transferability
This Warranty is non-transferable and applies only to the original purchaser of the Installation.
Governing Law
This Warranty shall be governed by and construed in accordance with the laws of the state in which the Installation was performed.
Contact Information: For Warranty claims or inquiries, please contact: Synturf Installations